Customer success
Your advocate inside PulseCare360
From day one your success manager learns how your practice works, trains your staff, tunes the workflow and keeps a close eye on the results you care about.
We are the team between appointments
PulseCare360 helps practices run remote monitoring and care management programs with proactive outreach and patient-first virtual care.
Our mission
Give every practice the people and systems to care for patients where they actually live — at home — and to be paid fairly for that work.
Three teams working as part of yours
Each practice gets a success manager, a clinical team and billing support.
Clinical team
Medical assistants led by nurse practitioners
The friendly voice your patients come to trust. They review readings, follow progress and make every patient feel personally looked after — always on behalf of your practice.
Billing support
Specialists in remote care reimbursement
Billing for remote care has rules. Our team prepares documentation for every eligible code and supports you from claim submission through payment.
From census to first claim
- 1
Find who qualifies
We review your patient list and show you, program by program, who is eligible and what that means for care and revenue.
- 2
Enroll patients
We collect consent, ship devices and walk each patient through setup by phone. Your front desk does nothing extra.
- 3
Monitor every day
Our clinical team reviews readings and check-ins daily while time and data are recorded automatically.
- 4
Act early
Rules and pattern detection flag meaningful changes. Providers hear from us when it matters, not for every reading.
- 5
Get paid cleanly
Each month you receive a ready-to-submit billing report with every code backed by documentation.
Why it works
No extra work for your staff
Patient calls, devices, monitoring and notes are handled by us as an extension of your practice.
Nothing to chase
No manual charting or timesheets. Interactions and minutes are captured as they happen.
Revenue you can forecast
Programs are built on CMS-recognized CPT codes, so monthly reimbursement grows with enrollment.
Patients who feel looked after
Small changes get caught early, and patients know a real person is paying attention.
Start a remote care program this quarter
Bring us your patient census. We will show you who qualifies, what it takes to launch, and what your first month looks like.
