Platform only or full service? How to choose
Both models deliver similar margins. The question is who does the daily work — your team or ours.
Ordered and overseen by your own doctor
Your care team, close by — even at the kitchen table.
PulseCare360 links the care you get between visits to the doctors and nurses who already know you. No new app, no waiting room — the same friendly team every month.
Setting this up for a parent? We will walk you both through it.
Chronic Care Management in plain terms
What chronic care management means for you
This program is for people living with two or more long-term conditions — diabetes and high blood pressure, for example — expected to last at least a year.
The goal is to keep those conditions steady and catch problems early. Your care team stays in touch through the month, not only on visit days.
Your team helps by:
- Keeping track of your medications and refills
- Coordinating with your other doctors
- Answering questions when they come up
- Making sure follow-ups are not missed
What a month with us looks like
No dashboards to check and no alerts to decode. One small step is yours; the rest is ours.
- Your partDuring the month
You check in
For chronic care management it is a phone call: once a month we ask how you feel, how medications are going and what has changed.
- Handled for youWithin the week
Your care team reviews it
Someone on our team checks your update against the plan your doctor set. Most months everything is on track.
- Handled for youIf something looks off
We reach out
A team member calls to check in, often before you would have noticed anything. Your doctor is brought in when needed.
- Handled for youEvery month
Your doctor sees the whole picture
Your progress over weeks — not a single moment — is ready for your next visit.
Nothing new to learn
No smartphone needed
Most devices send readings over their own cellular connection. No Wi-Fi? We will set you up another way.
Delivered and set up for you
Your device arrives ready. We stay on the phone with you, step by step, until it feels easy.
A person picks up
Questions about a reading, a device or your plan go to a real clinical team member — not a menu.
- Your information is handled under HIPAA
- Support available 24/7
- Your own doctor stays in charge
People, not readings
A few moments from our care calls, shared with permission and with details changed for privacy.
Learn more about CCM
PCM vs. CCM: which program fits your patient?
One serious condition or several chronic ones? How to choose between Principal and Chronic Care Management.
A practical guide to Chronic Care Management
Who qualifies, what counts toward the 20 minutes, and how to run CCM without burning out your front desk.
Questions patients ask us
Will this cost me anything?
Your health plan usually pays most of the cost. You may owe a small share called coinsurance, which some plans cover. Your care team will go through your coverage before you start.
What happens if a reading looks unusual?
A member of your clinical team calls you, usually the same day, to talk it through and decide whether your doctor needs to be involved right away.
Do I need Wi-Fi or a smartphone?
No. Most devices send readings over a built-in cellular connection. There is no Wi-Fi to set up and no app to download.
Can I stop at any time?
Yes. Joining is your choice and nobody will enroll you without asking. Tell your care team or your doctor’s office whenever you want to stop.
Does this replace my doctor visits?
No. It supports the visits you already have. Your doctor stays in charge of your care; we help catch changes earlier.
Remote monitoring is not emergency care. In a medical emergency, call 911.
Questions before you start?
A member of your clinical team will answer — the same voice each time.